Neither of these experiences would keep us from returning as the overall experience was fine. I explained I was attempting to call the valet desk.almost before I could complete that explanation I was told "valet doesn't take telephone requests". Contact our professional team today to get started. Any meeting or group event held at the World’s Biggest Casino is bound to be unforgettable. ![]() Sign up today it’s fast, easy and free Join Now. After a few rings, a voice answered, "front desk". As a My WinStar member, you can customize your promotion feed so you never miss a beat on whatever matters most to you. We did this by pressing the "valet" button on the phone in the room. ![]() As we were checking out, we attempted to call the valet desk. Once seated the service & food were very much up to expectations.Ģ. After being seated, I did a quick survey and approx 65% of the tables were empty.which did not substantiate the reason we were told we had to wait. After several minutes (there were no other guests in front of us), we still weren't seated.just standing, waiting while the 2 hostesses carried on a personal conversation.we asked for a mgr who very courteously seated us. ![]() Hostess said we would have to wait until she retrieved the menus as there were many people just coming from the concert. The Cafe Arrived after the Johnny Mathis concert and asked to be seated. That said there were several occasions when we asked questions of the staff and felt as though we were being quoted "corporate script" as opposed to treating us like the customer we wanted to be.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |